🎉 Share Your Success & Win Big! 🎁 Enter Now for a Shot at Exciting Prizes!

Landing Page Issue

SeanR556
Rookie
0 Votes

Good afternoon,

 

Ive been having a landing page issue for some time now (6 months or so) I have one set of how my landing page looks when im in editor and preview and then when i post it and activate it, it no longer looks this way. Ive reached out to the technical team and went all the way up the chain just to never be called back by the top level tech or support team later on.(this was over a month ago and still no call) I need help as this is my business and I cant afford to spend all the time remaking this. (Ive seen this same issue in many questions but the solutions i have seen don't seem to help my issue. 

 

Here are screenshots (As you can tell below editor and preview are the same but once actually published it doesn't match up and this is throughout my entire landing page)

 

Please help

 

BELOW IS EDITOR:

Screen Shot 2024-11-08 at 2.17.33 PM.png

BELOW IS LINK:Screen Shot 2024-11-08 at 2.17.47 PM.png

BELOW IS PREVIEW:Screen Shot 2024-11-08 at 2.17.26 PM.png

1 REPLY 1
William_A
Administrator
0 Votes

Hello @SeanR556 ,

 

I'm not seeing where a phone call from a "top level tech" was promised between the chat and call cases. Per the chat between the phone support agent and higher level technical agent, this is a known defect, and it was tracked to your account accordingly. As such, if and when there's an update from the devs, you'll be notified directly. At this time there is not an ETA on any update.

 

If the workarounds and troubleshooting info (remake the custom landing page, set the design tab defaults to match the individual formats) previously provided did not alleviate the issue, then there's nothing further to be done from your end. 

 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST