Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Large Amount of Contacts Marked as Temporary Hold

SOLVED
Go to solution
ScoreChapter180
Rookie
0 Votes

What causes an account to be marked as temporary hold?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @ScoreChapter180 ,

If a particular email address seems suspicious upon being added to your account, through a sign up form you've made through us, then our system may flag it as Temporary Hold for a time. Additionally, if an account has Confirm-Opt-In turned on for their account, incoming contacts that haven't clicked the coded link in their confirmation emails will stay as Temp Hold until they've done so.

For more info on large Temp Hold contacts, I'd recommend perusing this article and its associated redirect links.

See also:

Advanced Email Permissions

Confirm Opt In


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @ScoreChapter180 ,

If a particular email address seems suspicious upon being added to your account, through a sign up form you've made through us, then our system may flag it as Temporary Hold for a time. Additionally, if an account has Confirm-Opt-In turned on for their account, incoming contacts that haven't clicked the coded link in their confirmation emails will stay as Temp Hold until they've done so.

For more info on large Temp Hold contacts, I'd recommend perusing this article and its associated redirect links.

See also:

Advanced Email Permissions

Confirm Opt In


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST