Join the Ready, Set, Send Challenge Week 3. Share your QR code or landing page and win a badge!

Link PayPal to Constant Contact

SOLVED
Go to solution
AnnaF53
Rookie
0 Votes

We are trying to link our business PayPal account to an Event in Constant Contact.  We've done this in previous years when we held the event.  This time it's asking for "beneficial owners" and other information that it never has before.  How can we bypass this to link PayPal to our event?  

 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @AnnaF53 ,

 

This is typically caused by an issue with the type of business info for a PayPal account. For more info regarding what you've been getting asked, PayPal has the following articles:

If your organization doesn't use beneficial owners, we'd advise double-checking your PayPal account's Business Type is listed correctly, and hasn't received some odd change recently. Beneficial owner only applies to certain Business Types. (Account Settings (cog icon) > About the Business > Business Information > Update > Edit (near your business photo/avatar > Business Type).

 

Ultimately, we'd advise working with Paypal to confirm that the account is set up correctly and is up-to-date. Missing key information could prevent the account from accepting future payments, even when linked through 3rd party programs (in this case us).


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @AnnaF53 ,

 

This is typically caused by an issue with the type of business info for a PayPal account. For more info regarding what you've been getting asked, PayPal has the following articles:

If your organization doesn't use beneficial owners, we'd advise double-checking your PayPal account's Business Type is listed correctly, and hasn't received some odd change recently. Beneficial owner only applies to certain Business Types. (Account Settings (cog icon) > About the Business > Business Information > Update > Edit (near your business photo/avatar > Business Type).

 

Ultimately, we'd advise working with Paypal to confirm that the account is set up correctly and is up-to-date. Missing key information could prevent the account from accepting future payments, even when linked through 3rd party programs (in this case us).


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST