LinkedIn Company profile connection error

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TeresaCR00
Rookie
0 Votes

I connected/integrated my LinkedIn account to Constant Contact some time ago. It was working well scheduling social media posts to the LinkedIn Company profile until.... today. There is an error message ONLY with the LinkedIn company profile and I've tried to repair the connection by disconnecting one or both, then reconnecting without success. Please advise. 

 

The error message is attached as a screenshot. 

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William_A
Administrator
0 Votes

Then it would come down to a specific setting for the company page. You'd need to be an admin, and you'd need to make sure 3rd party connections are allowed for that company page. It may be worth reaching out to LinkedIn's support to see if they can identify anything on that page that would be preventing it from being able to sync with 3rd party apps (in this case, us).


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William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @TeresaCR00 ,

 

When disconnecting the LinkedIn pages from your Constant Contact account, make sure you also remove our permissions from the LinkedIn side, to fully purge the API connection. Then, you should be able to reconnect the LinkedIn pages


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William A
Community & Social Media Support
TeresaCR00
Rookie
0 Votes

Hello @William_A

 

I have completed all the steps you recommended and still have the same error of not being able to add the LinkedIn company profile as pictured below. 

 

Screenshot 2023-11-13 at 10.53.18 PM.png

 What's next to troubleshoot? Please advise. 

 

@TeresaCR00

 

William_A
Administrator
0 Votes

Then it would come down to a specific setting for the company page. You'd need to be an admin, and you'd need to make sure 3rd party connections are allowed for that company page. It may be worth reaching out to LinkedIn's support to see if they can identify anything on that page that would be preventing it from being able to sync with 3rd party apps (in this case, us).


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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