Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

List has stopped being populated from event registration

SOLVED
Go to solution
KA_Gamma_Upsilon
Campaign Collaborator
0 Votes

Hi, I have a List that has, all of a sudden, stopped being populated from our event registration.  Any reason why this is happening ?  

 
1 ACCEPTED SOLUTION
KA_Gamma_Upsilon
Campaign Collaborator
0 Votes

So as of this afternoon, it appears to be populating the List again.  I guess we chalk this up as an anomaly ?? 

View solution in original post

3 REPLIES 3
KA_Gamma_Upsilon
Campaign Collaborator
0 Votes

So as of this afternoon, it appears to be populating the List again.  I guess we chalk this up as an anomaly ?? 

William_A
Administrator
0 Votes

Hello @KA_Gamma_Upsilon ,

 

I was going to ask if you'd managed to resolve the issue or had manually added the contacts to the list. It's possible there was a slight delay in some or all of the contacts being moved over. If the issue arises again where registrants aren't being added to the list, despite check-marking that they would like to receive the newsletters, I'd suggest calling our general support with some examples so we can investigate further.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
MGC-ACCESS-EDUCATION
Rookie
0 Votes

I'm having this same problem--it appears to be intermittent.  Happy to supply any documentation.

 

 

  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST