Missing last bit of email

ChrisS1685
Rookie
0 Votes

I am creating an email - notes from our last organizations gathering, when I send a test it doesn't send the last text with links. Anyone know what I am doing wrong?

1 REPLY 1
William_A
Administrator
0 Votes

Hello @ChrisS1685 ,

 

I'm test sent your latest drafted email, and I believe the issue is its length. Some email clients, like Gmail and Outlook, will cut off emails beyond a certain length, and generate their own sort of "webpage" version of the emails (similar to our View as Webpage functionality):

message clipped.png

The only real way to avoid this is to shorten the overall length of the email. That can be accomplished by cutting down on wording, encouraging your contacts to visit your main website for full articles, or linking to a larger document with more info. For more info on what I'm describing, I'd recommend taking a look at these articles:


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William A
Community & Social Media Support
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