Followers Are Great, Contacts Are Gold. Create a Free AI-Quiz With Lead Magnet to Share With Your Followers and Own Your Contacts!

New editor impedes typing

SOLVED
Go to solution
Marisa_M
Marketing Legend
0 Votes

When you are typing in a text box at the bottom of your email, the button to add a section impedes your text so you cannot see what you are typing. Can this please be fixed? It's very annoying and no amount of clicking outside of the box seems to consistently fix it. Thanks.

Marisa_M_0-1730992198921.png

 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Marisa_M ,

 

This is going to be a default functionality to add another section at the bottom of the email. I'm able to still click in the area of the text that's slightly obscured by it, and insert / highlight text, and I'm able to click outside of the editor to get it to go away so I can see everything clearly. Once I start working in the editor again, that tab will display as expected.

 

If you're finding it somehow preventing you from working within the text block, I'd advise adding a spacer block or something there for the time being, then removing that when you're done with that text block at the very bottom of the email.

 

2024-11-07_10-15-33.mp4
Video Player is loading.
Current Time 0:00
Duration 1:14
Loaded: 13.34%
Stream Type LIVE
Remaining Time 1:14
 
1x
    • Chapters
    • descriptions off, selected
    • captions off, selected
    • en (Main), selected
    (view in My Videos)


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    William A
    Community & Social Media Support

    View solution in original post

    1 REPLY 1
    William_A
    Administrator
    0 Votes

    Hello @Marisa_M ,

     

    This is going to be a default functionality to add another section at the bottom of the email. I'm able to still click in the area of the text that's slightly obscured by it, and insert / highlight text, and I'm able to click outside of the editor to get it to go away so I can see everything clearly. Once I start working in the editor again, that tab will display as expected.

     

    If you're finding it somehow preventing you from working within the text block, I'd advise adding a spacer block or something there for the time being, then removing that when you're done with that text block at the very bottom of the email.

     

    2024-11-07_10-15-33.mp4
    Video Player is loading.
    Current Time 0:00
    Duration 1:14
    Loaded: 13.34%
    Stream Type LIVE
    Remaining Time 1:14
     
    1x
      • Chapters
      • descriptions off, selected
      • captions off, selected
      • en (Main), selected
      (view in My Videos)


      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
      William A
      Community & Social Media Support
      • Avatar

        Featured Article

        Why Picking the Right Fonts for Your Emails Matters

        When it comes to email marketing, design plays a huge role in grabbing attention and keeping your readers engaged.

        See Article
      • Avatar

        Featured Thread

        The Unintentional Humor of Spam Emails

        Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

        View thread
      • Avatar

        Featured Thread

        How to Create Images of Multi-Page PDFs

        Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

        See Article
      Updates
      Just Getting Started?

      We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

      Start Here

      73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

      Go read our article
      Upcoming Webinars
      FEB 27
      From Blank Page to Engaged: Marketing When You’re Not Sure What to Send
      2PM - 3PM EST