Solved: Re: Newbie - Constant Contact Community

user7723364 · ‎02-22-2025

I'm a newbie to using CC and am having issues uploading images for content in my emails - anyone out there this morning that might be able to help please?:)

Caitlin_M · ‎02-23-2025

Hi @user7723364. Thank you for that information. With the PDF upload tool, it will only pull in the first page. If you wish to upload both pages, you will need to either break up the PDF into separate files or use a third-party tool to convert the PDF into images before uploading.

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Caitlin M.
Community Manager

View solution in original post

Caitlin_M · ‎02-22-2025

Hi @user7723364. Glad to have you here. What are you experiencing when uploading images? Are you seeing error messages? Any additional information will be helpful.

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Caitlin M.
Community Manager

user7723364 · ‎02-22-2025

No error message, when trying to upload (2) page PDF doc, it only pulls in page 1....:(

Caitlin_M · ‎02-23-2025

Hi @user7723364. Thank you for that information. With the PDF upload tool, it will only pull in the first page. If you wish to upload both pages, you will need to either break up the PDF into separate files or use a third-party tool to convert the PDF into images before uploading.

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Caitlin M.
Community Manager

user7723364 · ‎02-23-2025

Kinda thought it may have something to do with that, Caitlin - thanks for your help!:)

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