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user7723364
Rookie
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I'm a newbie to using CC and am having issues uploading images for content in my emails - anyone out there this morning that might be able to help please?:)

 

1 ACCEPTED SOLUTION
Caitlin_M
Administrator

Hi @user7723364. Thank you for that information. With the PDF upload tool, it will only pull in the first page. If you wish to upload both pages, you will need to either break up the PDF into separate files or use a third-party tool to convert the PDF into images before uploading. 

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Caitlin M.
Community Manager

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4 REPLIES 4
Caitlin_M
Administrator
0 Votes

Hi @user7723364. Glad to have you here. What are you experiencing when uploading images? Are you seeing error messages? Any additional information will be helpful. 

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Caitlin M.
Community Manager
user7723364
Rookie
0 Votes

No error message, when trying to upload (2) page PDF doc, it only pulls in page 1....:(

 

Caitlin_M
Administrator

Hi @user7723364. Thank you for that information. With the PDF upload tool, it will only pull in the first page. If you wish to upload both pages, you will need to either break up the PDF into separate files or use a third-party tool to convert the PDF into images before uploading. 

--

Caitlin M.
Community Manager
user7723364
Rookie

Kinda thought it may have something to do with that, Caitlin - thanks for your help!:)

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