Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

No Permission Set

apmpmidwest
Rookie
0 Votes
I'm still having issues with contacts with No Permission Set
1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hello @apmpmidwest. I reviewed a previous conversation you had with our support team a few weeks ago. Contacts with No Permission Set means that the contact was uploaded but we were not able to determine if the contact requested to receive emails from you. This usually happens when a contact registers for an event but did not give permission receive emails outside of the event. Because of this, we do not set a permission. If the contact has given you permission to email them, you can update their permission status at the individual level. This cannot be done in bulk.

 

Let us know if you have any follow up questions.

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
'Tis the Season for Last-Minute Holiday Marketing
2PM - 3PM EST