No Permission Set

apmpmidwest
Rookie
0 Votes
I'm still having issues with contacts with No Permission Set
1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hello @apmpmidwest. I reviewed a previous conversation you had with our support team a few weeks ago. Contacts with No Permission Set means that the contact was uploaded but we were not able to determine if the contact requested to receive emails from you. This usually happens when a contact registers for an event but did not give permission receive emails outside of the event. Because of this, we do not set a permission. If the contact has given you permission to email them, you can update their permission status at the individual level. This cannot be done in bulk.

 

Let us know if you have any follow up questions.

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Caitlin M.
Community Manager
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