Overview: Sending an automated email series

[user7180404]

Hi, does anybody know how to add an additional automated emails to an existing automated sequence?

I have created 5 sequences over a 30 day period and as users reach the end of the sequence I would like to extend its lifeline. 

Thanks! 

[Zoe_H]

Hello @user7180404,

I do apologize for any inconvenience this may cause, but to avoid any interruption in sending you will have to make a copy of this Automated Series to add emails to it or start a brand new Automated Series. This would then require you to trigger your new or copied one with the added email campaigns to your contacts in a new list again. Thank you! 

[user7180404]

Hi Zoe,

Thank you for your swift reply.

If I create a copy / start a brand new series, is there a way I can have the say users that finished the series (email 5), to start getting emails from the 6th email? 

[Zoe_H]

Hello @user7180404,

We don't have a feature that will allow us to do that automatically, but you can upload your contacts manually into a new list that could trigger your new Email Automation connected to that list.

[user7180404]

Thanks Zoe, but can the trigger start those added manually on the 6th email, and not from the start? We dont want prospects to receive the same 5 emails again

[Zoe_H]

Hello @user7180404,

Yes, you can if you use a brand new automation to start the 6th email campaign and so on. Then trigger it to start sending after you manually add those existing contacts to a new list that it's connected to so they won't receive the last 5 again.