Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Please Log In Again You were likely logged out because of: Safety concerns prompted by a long perio

SOLVED
Go to solution
HendersonUMC
Rookie
0 Votes

Why do I see this message every time I log in?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
0 Votes

Hi @HendersonUMC. This messaging appears when someone is logged in for a period of time and no activity is detected. If your account was open in multiple browser windows or tabs (or on other computers), we'll also log you out of the account.

 

If this isn't the case, then the messaging may be appearing due to a caching issue where we will hold on to prior login activity. Please see this article on clearing a web browser's cache. This action may log you out of all accounts that you are signed into across your browser, not just Constant Contact, so you will want to keep this in mind.

--

Caitlin M.
Community Manager

View solution in original post

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @HendersonUMC. This messaging appears when someone is logged in for a period of time and no activity is detected. If your account was open in multiple browser windows or tabs (or on other computers), we'll also log you out of the account.

 

If this isn't the case, then the messaging may be appearing due to a caching issue where we will hold on to prior login activity. Please see this article on clearing a web browser's cache. This action may log you out of all accounts that you are signed into across your browser, not just Constant Contact, so you will want to keep this in mind.

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST