Solved: Why am I seeing a different "from address"? Learn ... - Constant Contact Community

JonathanA208 · ‎02-26-2024

How do I fix this

Caitlin_M · ‎02-27-2024

Hi @JonathanA208. By From Name, do you mean the ccsend at the end of your domain? If so, this was done as part of the new authentication requirements from Google and Yahoo. If you did not complete self-authorization before the changes took effect on February 1st, we automatically rewrote your “From” email address with our shared ccsend.com domain, which meets the DKIM and DMARC authentication requirements.

If you own your domain, you can do self-authentication which will show your From email address as [yourdomian].com. Please visit our Email Delivery Hub for more information.

--

Caitlin M.
Community Manager

View solution in original post

Caitlin_M · ‎02-27-2024

Hi @JonathanA208. By From Name, do you mean the ccsend at the end of your domain? If so, this was done as part of the new authentication requirements from Google and Yahoo. If you did not complete self-authorization before the changes took effect on February 1st, we automatically rewrote your “From” email address with our shared ccsend.com domain, which meets the DKIM and DMARC authentication requirements.

If you own your domain, you can do self-authentication which will show your From email address as [yourdomian].com. Please visit our Email Delivery Hub for more information.

--

Caitlin M.
Community Manager

Why am I seeing a different "from address"? Learn more

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.