Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Please Log In Again You were likely logged out because of: Safety concerns prompted by a long perio

SOLVED
Go to solution
HendersonUMC
Rookie
0 Votes

Why do I see this message every time I log in?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
0 Votes

Hi @HendersonUMC. This messaging appears when someone is logged in for a period of time and no activity is detected. If your account was open in multiple browser windows or tabs (or on other computers), we'll also log you out of the account.

 

If this isn't the case, then the messaging may be appearing due to a caching issue where we will hold on to prior login activity. Please see this article on clearing a web browser's cache. This action may log you out of all accounts that you are signed into across your browser, not just Constant Contact, so you will want to keep this in mind.

--

Caitlin M.
Community Manager

View solution in original post

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @HendersonUMC. This messaging appears when someone is logged in for a period of time and no activity is detected. If your account was open in multiple browser windows or tabs (or on other computers), we'll also log you out of the account.

 

If this isn't the case, then the messaging may be appearing due to a caching issue where we will hold on to prior login activity. Please see this article on clearing a web browser's cache. This action may log you out of all accounts that you are signed into across your browser, not just Constant Contact, so you will want to keep this in mind.

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST