Solved: Potential Customers Woocommerce List - Where sourc... - Constant Contact Community

domes2 · ‎12-14-2023

We have the woocommerce integration and am I wondering how emails into the built in "Potential Customers" List is generated. We are having a problem with thousands of spam emails being added into the List every couple of days.

William_A · ‎12-14-2023

Hello @domes2 ,

The Potential Customers list that's pulled from WooCommerce is defined as clients that have "never made a purchase." These addresses entered into your site, but never made a commitment or purchased something from your WooCommerce store. If you're getting a large number of bots through this source, I'd advise reaching out to WooCommerce, since the contacts are coming from interactions on that side. They'd have better insight on how to prevent these bot address submissions to your store.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎12-14-2023

Hello @domes2 ,

The Potential Customers list that's pulled from WooCommerce is defined as clients that have "never made a purchase." These addresses entered into your site, but never made a commitment or purchased something from your WooCommerce store. If you're getting a large number of bots through this source, I'd advise reaching out to WooCommerce, since the contacts are coming from interactions on that side. They'd have better insight on how to prevent these bot address submissions to your store.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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