Press releases won't send - error messages

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BenT73
Campaign Collaborator
0 Votes

Hi anyone having the same problem with sending press releases. Have sent msg to customer support: Could you help - our press releases won't send, it's stopped recognising our email addresses as verified. Thanks We keep getting error messages even though our email addresses on the verified list have worked fine before. Thanks

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William_A
Administrator
0 Votes

Hello @BenT73 ,

 

Based on the error message, you'll need to check your account's self-authentication, and correct any errors in its setup. If you need more insight on the issue, I'd advise calling our Delivery team for direct assistance. 

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @BenT73 ,

 

Based on the error message, you'll need to check your account's self-authentication, and correct any errors in its setup. If you need more insight on the issue, I'd advise calling our Delivery team for direct assistance. 

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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