Community Home
Resources
Events & Webinars
Learn
Groups
Product Ideas
cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Followers Are Great, Contacts Are Gold. Create a Free AI-Quiz With Lead Magnet to Share With Your Followers and Own Your Contacts!
Get Started

Press releases won't send - error messages

SOLVED
Go to solution
BenT73
Campaign Collaborator
‎11-06-2023 07:02 AM
0 Votes
‎11-06-2023 07:02 AM

Hi anyone having the same problem with sending press releases. Have sent msg to customer support: Could you help - our press releases won't send, it's stopped recognising our email addresses as verified. Thanks We keep getting error messages even though our email addresses on the verified list have worked fine before. Thanks

Labels:
1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎11-06-2023 11:35 AM
0 Votes
‎11-06-2023 11:35 AM

Hello @BenT73 ,

 

Based on the error message, you'll need to check your account's self-authentication, and correct any errors in its setup. If you need more insight on the issue, I'd advise calling our Delivery team for direct assistance. 

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
Administrator
‎11-06-2023 11:35 AM
0 Votes
‎11-06-2023 11:35 AM

Hello @BenT73 ,

 

Based on the error message, you'll need to check your account's self-authentication, and correct any errors in its setup. If you need more insight on the issue, I'd advise calling our Delivery team for direct assistance. 

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Why Picking the Right Fonts for Your Emails Matters

    When it comes to email marketing, design plays a huge role in grabbing attention and keeping your readers engaged.

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
APR 23
Stand Out on Social Media: Essential Tools, Content, and Design
2PM - 3PM EST
Register now
Recommendations