Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

[Pro Account, needs to speak with Pro Support] Questions about abandoned purchase emails

ClaireKe
Rookie
0 Votes

Can the cart abandon emails in Stages be sent to the same customer intermittently according to the time, and set the second and third emails (currently, this setting is not seen in the system). For instance, I sent an abandoned cart email to the customer, and then, after 48 and 72 hours, I sent two follow-up abandoned cart emails to the same customer with larger discounts If he or she did not buy from my first abandon email. Please let me know if this works, thanks.

1 REPLY 1
William_A
Administrator

Hello @ClaireKe ,

 

 Since you're on a Pro account setup, I'd advise reaching out to our Pro support team for further assistance.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST