After editing registration information, Constant Contact creates another invitation. I can't figure out how to delete the additional invitation, so my email recipients will receive 2 invitations. There has to be an easy way to delete one of the invitations' but I surely can't figure it out. Really frustrated!
Can you elaborate on what's being edited regarding the registrants? Is editing their payment or registration statuses, or editing certain contact details that's resulting in the invitation being re-sent? Is it it only occurring with specific registrants / contacts? Is the additional invitation going to all registrants, or just the ones edited?
Is the erroneous invitation merely being copied when you make any edits? Or is it completely self-scheduling - i.e. already in scheduled / sent status (not draft) by the time you see it? If it's only in scheduled, are you able to un-schedule it like any other normal event-email?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ William A Community & Social Media Support