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Re: Partner Support

AaronN180
Rookie
0 Votes

An account rep would be awesome. We spend almost 6 figures annually with Constant Contact and to have to wait on hold through various transfers for over an hour is a waste of time when I need something that takes 5 minutes to help. We used to have a dedicated account executive - where's this level of service? 

1 REPLY 1
William_A
Administrator
0 Votes

Hello @AaronN180 ,

 

Partner support has dedicated phone and email support - available in your partner portal - and dedicated boards in the Community under the Partners tab above. You can also find available Partner-specific resources in our Knowledge Base (also available via the Help tab of your accounts). If you're needing general support, then the following support channels are available:


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William A
Community & Social Media Support
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