Re: Partner Support

0 Votes

An account rep would be awesome. We spend almost 6 figures annually with Constant Contact and to have to wait on hold through various transfers for over an hour is a waste of time when I need something that takes 5 minutes to help. We used to have a dedicated account executive - where's this level of service? 

0 Votes

Hello @AaronN180 ,


Partner support has dedicated phone and email support - available in your partner portal - and dedicated boards in the Community under the Partners tab above. You can also find available Partner-specific resources in our Knowledge Base (also available via the Help tab of your accounts). If you're needing general support, then the following support channels are available:

William A
Community & Social Media Support
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST