Partner Support

[AaronN180]

An account rep would be awesome. We spend almost 6 figures annually with Constant Contact and to have to wait on hold through various transfers for over an hour is a waste of time when I need something that takes 5 minutes to help. We used to have a dedicated account executive - where's this level of service? 

[William_A]

Hello @AaronN180 ,

Partner support has dedicated phone and email support - available in your partner portal - and dedicated boards in the Community under the Partners tab above. You can also find available Partner-specific resources in our Knowledge Base (also available via the Help tab of your accounts). If you're needing general support, then the following support channels are available:

• General Phone, Chat, and Social Media DMs Support
• Account, List, and Compliance Review Phone Support
• Community Help
• Our Community FAQs
• Our Knowledge Base