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Re: can't edit or delete scheduled email

YvonneD051
Rookie
0 Votes

But if I unschedule and edit, I lose the targeted audience (registrants, for example). It just goes back to the entire contact list. What am I doing wrong??

 

1 REPLY 1
William_A
Administrator
0 Votes

Hello @YvonneD051 ,

 

It looks like you're responding to a thread that's over a year old and only pertains to regular emails, not to the emails built in events. 

 

There's a known issue that our devs are investigating where non-responder emails in events that were copied from a previous invite are being converted back into regular invite emails if they're not immediately sent/scheduled.

 

In the meantime, the only workaround would by to make the non-responder email from scratch, or to do any edits and scheduling all in one sitting if copying from an invite.


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William A
Community & Social Media Support
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