Announcing our brand new Campaign Builder!

Re: can't edit or delete scheduled email

0 Votes

But if I unschedule and edit, I lose the targeted audience (registrants, for example). It just goes back to the entire contact list. What am I doing wrong??


0 Votes

Hello @YvonneD051 ,


It looks like you're responding to a thread that's over a year old and only pertains to regular emails, not to the emails built in events. 


There's a known issue that our devs are investigating where non-responder emails in events that were copied from a previous invite are being converted back into regular invite emails if they're not immediately sent/scheduled.


In the meantime, the only workaround would by to make the non-responder email from scratch, or to do any edits and scheduling all in one sitting if copying from an invite.

William A
Community & Social Media Support
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (72%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST