Good afternoon,
Our contacts indicate we have 3600 subscribers, when I send an email campaign report indicates 3023 were sent.
I wanted to identify the 577 that were NOT sent. Thought I would export full subscribers - 3600 - and then export the Sent, but when I click the all on the Sent report it jumps up to the full total.
The full list 3600 shows all active - this is a week after clearing bounce and suspended lists - no flags.
Send indicates it is send 99.7% yet total sent
From the Campaign Report: 3023 Sent
When I attempt to create list of Sent, and click the box to select all records, the item count increases to 3,602
What would be the variance?
I appreciate any suggestions.
Thank you
Hi @HollyD3. I looked at your reporting and I'm not seeing the same thing happen on my end when selecting all sends. Is it still appearing with a higher number now? Also, if you add the c contacts to the list anyways, does this list have the lower number?
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereFeatured Article
Save time and build effective marketing campaigns with Campaign Builder.
See ArticleFeatured Thread
Do you like to paint? Play sports? Garden? Whatever the hobby may be, join the conversation and tell us about it!
View threadFeatured Article
Check out all the great articles, discussions, and events for the month of May!
See Article