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Register button missing on event URL

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Paula6452
Campaign Contributor
0 Votes

Event tickets are free for our event, but the URL does not display a register button

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Paula6452 ,

 

I checked your latest event, and there's a Register button for the landing page as expected, which leads to the registration page for the event. I add a quantity for the "ticket" available, proceed to the next page, and am able to enter info and get a prompt to submit the order.

 

Keep in mind that even if tickets aren't required for your event, they're still a core functionality of the event since it's what tracks registrants, so they'd still have to select at least 1 of your "Tickets are not required" tickets to continue to the registration information. If your concern is the terminology of "tickets" for your event registration, you can change the term in the event's ticket settings

 

See also:

Events FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @Paula6452 ,

 

I checked your latest event, and there's a Register button for the landing page as expected, which leads to the registration page for the event. I add a quantity for the "ticket" available, proceed to the next page, and am able to enter info and get a prompt to submit the order.

 

Keep in mind that even if tickets aren't required for your event, they're still a core functionality of the event since it's what tracks registrants, so they'd still have to select at least 1 of your "Tickets are not required" tickets to continue to the registration information. If your concern is the terminology of "tickets" for your event registration, you can change the term in the event's ticket settings

 

See also:

Events FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Paula6452
Campaign Contributor

Thank you!

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