Remove the Constant Contact logo from campaign footer

SOLVED
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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,336 REPLIES 1,336
WAIChuck
Campaign Collaborator
0 Votes
I want to remove constant contact logo and information from all our footers. Can you please do this for me since we cannot do it? Thank You.
William_A
Administrator
0 Votes

Hello @WAIChuck ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

 

Any other references to us are required to comply with data privacy and anti-spam laws. These elements, like your organization's physical address and the unsubscribe link, cannot be removed from the footer for those legal reasons.


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William A
Community & Social Media Support
user535060
Rookie
0 Votes

Hi,

 

Please remove constant contact logo from email footer, subscribed the package but it is not yet remove.

William_A
Administrator
0 Votes

Hello @user535060 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 


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William A
Community & Social Media Support
FirstNameL022881
Rookie
0 Votes
Who knows how to delete the "Constant Contact" at the bottom of an email
William_A
Administrator
0 Votes

Hello @FirstNameL022881 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

 

The "Constant Contact Data Notice" is a legally required element and cannot be removed or altered at this time.


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William A
Community & Social Media Support
FrancisS1
Rookie
0 Votes

I setup a template, when ever I send an email it shows me the constant contact brand logo in footer. I checked a lot but their is not option to disable it, also the support line is busy for hours. any short cut to hide it.

William_A
Administrator
0 Votes

Hello @FrancisS1 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.


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William A
Community & Social Media Support
JoeS54
Campaign Contributor
0 Votes

Hi, 

 

I would like to have the Constant Contacts logo removed from the footer of our emails. Is that possible? I've seen others ask in the forum, so I thought I would as well. 

 

Thanks! 

William_A
Administrator

Hello @JoeS54 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.


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William A
Community & Social Media Support
FairyTales
Rookie
0 Votes

Hi there, please remove your logo and all mentions of Constant Contact from our footer as described in this article.

 

Thank you!

William_A
Administrator
0 Votes

Hello @FairyTales ,

 

I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

 

The logo will still show in coded sign up forms, since your plan type doesn't allow for the logo to be removed from those.


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William A
Community & Social Media Support
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