I have a customer that all of their email addresses click every single link in an email. They are clearly false clicks but Constant Contact still counts them as real clicks. How can I report them?
Hello @jgrasso1930 ,
So we can get this info over the team tracking these, please send an email to social_support(at)constantcontact(dot)com, with the contacts or domains you suspect are using bots to open/click emails to check for malware. If possible, please also reference this Community thread, or simply include the context of the info being provided in the body of the email. Thank you!
Hello @jgrasso1930 ,
So we can get this info over the team tracking these, please send an email to social_support(at)constantcontact(dot)com, with the contacts or domains you suspect are using bots to open/click emails to check for malware. If possible, please also reference this Community thread, or simply include the context of the info being provided in the body of the email. Thank you!
Thanks for posting. We have a few email addresses where this happens to us. But just last night an email in my personal testing group registered clicks for all the links, yet I know I did not click them.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereFeatured Article
Save time and build effective marketing campaigns with Campaign Builder.
See ArticleFeatured Thread
Do you like to paint? Play sports? Garden? Whatever the hobby may be, join the conversation and tell us about it!
View threadFeatured Article
Check out all the great articles, discussions, and events for the month of May!
See Article