Reporting for re-sent emails

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DianaCristy
Rookie
0 Votes

I can't seem to find the analytics on the Reporting tab for the campaigns I re-sent to the people who didn't open them. I feel like I've seen that data so I might not be looking in the right place. Can anyone offer help?

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William_A
Administrator
0 Votes

Hello @DianaCristy ,

 

If you did a standard resend-to-non-openers - either the automatic or manual choice - those will show as separate reports in the individual email's reporting page, not the overall Reporting tab. If you resent the email using QuickSend or resent the email to new contacts who joined your list after the original email was sent, their activity is tracked as part of the original email and not with the resend to non-openers.

 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @DianaCristy ,

 

If you did a standard resend-to-non-openers - either the automatic or manual choice - those will show as separate reports in the individual email's reporting page, not the overall Reporting tab. If you resent the email using QuickSend or resent the email to new contacts who joined your list after the original email was sent, their activity is tracked as part of the original email and not with the resend to non-openers.

 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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