Solved: SIDEWAYS PHOTOS - Constant Contact Community

BARBARA123 · ‎03-30-2022

Photos in my Mac's library are loading sideways into the CC library. I can't seem to get them to turn right side up. Help?

William_A · ‎03-31-2022

Hello @BARBARA123 ,

Apple devices have a tendency to upload images into programs sideways, including ours. Luckily the images can be easily rotated and saved via the image editor.

If you're still seeing your images sideways after rotating them, consider clearing your browser's cache (just cached images and files, not passwords or cookies), then exiting / quitting your browser, then reopening and returning to the site. This should result in your correctly rotated images appearing on your end.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎03-31-2022

Hello @BARBARA123 ,

Apple devices have a tendency to upload images into programs sideways, including ours. Luckily the images can be easily rotated and saved via the image editor.

If you're still seeing your images sideways after rotating them, consider clearing your browser's cache (just cached images and files, not passwords or cookies), then exiting / quitting your browser, then reopening and returning to the site. This should result in your correctly rotated images appearing on your end.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

SIDEWAYS PHOTOS

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