Solved: SMS pricing - Constant Contact Community

EllenS41 · ‎11-19-2024

Can someone explain how the pricing works for SMS? All I can find online is "starts at $10/month". What is based on?

William_A · ‎11-19-2024

You can find a full drilldown of SMS pricing and tiers while signing up, though this is also screencapped and covered in our main article on SMS registration. The $10 tier is for 0-500 messages. This includes messages you directly send, as well as follow-up responses from prompts given by contacts.

For example, if you have 100 SMS contacts, and only plan to send 1-2 messages directly at most, then the 0-500 tier should cover you with room to spare. If you have 500 SMS contacts, then it'd be recommended to do a higher tier like 1k-2.5k messages.

You can find a wide range of helpful articles - instructions, videos, etc. - on SMS in our Knowledge Base, also available via the Help button in your account's top navigation bar.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎11-19-2024

Hello @EllenS41 ,

You can find a full drilldown of SMS pricing and tiers while signing up, though this is also screencapped and covered in our main article on SMS registration. The $10 tier is for 0-500 messages. This includes messages you directly send, as well as follow-up responses from prompts given by contacts.

For example, if you have 100 SMS contacts, and only plan to send 1-2 messages directly at most, then the 0-500 tier should cover you with room to spare. If you have 500 SMS contacts, then it'd be recommended to do a higher tier like 1k-2.5k messages.

You can find a wide range of helpful articles - instructions, videos, etc. - on SMS in our Knowledge Base, also available via the Help button in your account's top navigation bar.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

SMS pricing

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