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Second Ticket Type Not Showing

user714463
Rookie
0 Votes

Just before our event reached capacity, I added a second ticket type to track a waitlist. The new ticket is 'available' and I can see it while editing, but it doesn't appear when you try to register. The page shows no tickets at all. Please advise!

1 REPLY 1
William_A
Administrator

Hello @user714463 ,

 

I'm able to see the ticket while viewing the registration form, even when using incognito mode. Can you confirm that you're still not seeing the ticket when you visit the registration link?

 

wait list available.png


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William A
Community & Social Media Support
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