Segmented view

Campaign Expert
0 Votes

I have been creating segments based on custom fields. It works - but why can I not see the segment rows? Not just the summary number. I need to check to results without having to export the segment list.

0 Votes

Hello @MeritageVocalArts ,


Can you elaborate at all? Is your issue that certain fields are being excluded from the view / sorting when looking at the segment? Or are you having difficulties opening up the segment after it calculates?

William A
Community & Social Media Support
Campaign Expert
0 Votes

Let me clarify. I am new to CC and am exploring how it all works.


I added 5 custom fields to my database. But when I tried to segment my contacts based on one of the segments, all I got was the SUMMARY count of rows. Subsequently, I found out this was because I was using Safari.  When I switched to Chrome I got the rows of the segmented set. Lesson learned: Don't use Safari with Constant Contact. I think this is something your developers should know. Perhaps they do.


Secondly, I discovered that when I Modify Columns to make good use of my Custom fields, the same set of columns is subsequently applied to all views of my data until I modify the columns again. It would be very helpful to save one set of columns for some of my segments, and a different set of columns for other data. Maybe this functionality already exists and I just haven't found it. As a database designer before I took retirement, I know what this entails, so I could imagine you not wanting to make that change. If I had twenty or more custom fields, all designed to help me target various business audiences, I might find the unending use of Modify Columns rather clumsy. Or have I missed something???

Other than these thoughts, I am now okay with CC. (For now!!!) The extensive Help, videos, and knowledgebase are great. Thank you.

Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST