Reminder email to non-openers

[ElaineR661]

Hi everyone, can I cancel a scheduled reminder email to non-openers? Or my more targeted question is: can I modify the content of the reminder email to non-openers? If so, how is that accomplished? Thank you, Elaine

[Caitlin_M · Accepted solution]

Hello @ElaineR661. Yes, you can cancel a scheduled resend to non-openers from the Details tab of your campaign. To answer your second question, resends cannot be edited before they are sent. You would need to create a list of non-openers from the Did Not Open report, copy the email, make your edits, and then send the email to the list.

[ElaineR661]

thank you!

[Blinden0122]

Can some provide a step by step process of how to send out a third reminder after sending out two previous emails, Thanks

[Blinden0122]

Can anyone provide a step by step process of sending out a third reminder to non openers of the first two sent out emails?  Thanks. 

[William_A]

Hello @Blinden0122 ,

At that point, you have two options:

1) Resend the initial email as is, without any changes, to the Did Not Open report via the Quicksend functionality. 

2) Make a list from the Did Not Open report, copy the email, make any necessary changes, then send that copied email to the DNO list. 

If you need to see any of these exmaple pics larger, you can click / tap directly on them. For step-by-step and visual guidance on the processes mentioned, click their linked articles.