Setting up a link in campaign

SOLVED
Go to solution
user529256
Rookie
0 Votes

I'm trying to test my links for a campaign. After inserting the link to the web page address I sent myself a preview. I clicked the link and I, as a potential donor end up on something called Classy asking me to sign in. What's going on? Why is it not going directly to the webpage so the precipient can ake a donation?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @user529256 ,

 

That's the URL that was inserted into the email, so that's what it's going to redirect to. It's not anything our system would be doing. You may want to check that the webpage you're trying to get to doesn't have an explicit share link. Some sites will have dedicated web addresses (URLs) for the people managing them to access, but different URLs for people that would only be visitors.

 

Beyond that, if you're not able to access the page you want with the link you've been given, then it would be best to reach out to that website's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @user529256 ,

 

That's the URL that was inserted into the email, so that's what it's going to redirect to. It's not anything our system would be doing. You may want to check that the webpage you're trying to get to doesn't have an explicit share link. Some sites will have dedicated web addresses (URLs) for the people managing them to access, but different URLs for people that would only be visitors.

 

Beyond that, if you're not able to access the page you want with the link you've been given, then it would be best to reach out to that website's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 06
How to Grow Your List in Constant Contact
3PM - 4PM EST