Shopify integration

[kristinl4]

Hello, 

We have our Shopify webshop linked to our Constant Contact account and we have Lists that have been automatically developed through Constant Contact. I have read that Constant Contact is only collecting customers from our Shopify Account that have subscribed to marketing but I do not think this is the case. When I look at the Shopify List on Constant Contact there are many addresses that have "no permission set". How can I rectify this so that I can use these lists for marketing?

[Caitlin_M · Accepted solution]

Hi @kristinl4. We will need some additional information in order to continue assisting you. Please email us at communitysupport(at)constantcontact(dot)com with your username, a reference to this post and the following information:

- Examples of contacts that have the status of "no permission set"

- Attachment of a list of all your Shopify contacts. See this Shopify article for doing an export. If you experience issues with this report, you will need to contact Shopify support as we cannot assist with exports.