Solved: Re: Shopify integration - Constant Contact Community

kristinl4 · ‎07-20-2024

Hello,

We have our Shopify webshop linked to our Constant Contact account and we have Lists that have been automatically developed through Constant Contact. I have read that Constant Contact is only collecting customers from our Shopify Account that have subscribed to marketing but I do not think this is the case. When I look at the Shopify List on Constant Contact there are many addresses that have "no permission set". How can I rectify this so that I can use these lists for marketing?

Caitlin_M · ‎07-21-2024

Hi @kristinl4. We will need some additional information in order to continue assisting you. Please email us at communitysupport(at)constantcontact(dot)com with your username, a reference to this post and the following information:

- Examples of contacts that have the status of "no permission set"

- Attachment of a list of all your Shopify contacts. See this Shopify article for doing an export. If you experience issues with this report, you will need to contact Shopify support as we cannot assist with exports.

--

Caitlin M.
Community Manager

View solution in original post

Caitlin_M · ‎07-21-2024

Hi @kristinl4. We will need some additional information in order to continue assisting you. Please email us at communitysupport(at)constantcontact(dot)com with your username, a reference to this post and the following information:

- Examples of contacts that have the status of "no permission set"

- Attachment of a list of all your Shopify contacts. See this Shopify article for doing an export. If you experience issues with this report, you will need to contact Shopify support as we cannot assist with exports.

--

Caitlin M.
Community Manager

Shopify integration

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Challenge: Week 3 - Audience Building

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.