Solved: Re: Sign-up Error - Constant Contact Community

user6602868 · ‎07-25-2024

Good day! I am trying to create another constant contact account for our other business but I am getting this error message (refer error message below). I've tried using a different browser but still getting the same error. Thank you in advance.

Something went wrong.

Something went wrong. Please try again or call us at 855-783-2308 to set up your account.

William_A · ‎07-25-2024

Hello @user6602868 ,

Typically that error message will show when there's an issue with the email address or IP address being used while signing up. You'd either need to call the number to confirm, or use a different email / IP when creating the new account.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎07-25-2024

Hello @user6602868 ,

Typically that error message will show when there's an issue with the email address or IP address being used while signing up. You'd either need to call the number to confirm, or use a different email / IP when creating the new account.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

user6602868 · ‎07-30-2024

Alright, thanks for the help!

Sign-up Error

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Support Tips

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Community Roundup: August 2024