Solved: Social Link for Instagram is linked to Facebook. - Constant Contact Community

GloriaD98 · ‎08-15-2022

Hello, I'm trying to link our IG account with our CC account and the link takes us to the Facebook login page. Can you please assist? Thanks, Gloria

William_A · ‎08-16-2022

Hello @GloriaD98 ,

Since Instagram is owned by Facebook, some of its requirements (especially for connecting with 3rd party APIs) include connecting the Insta business page with a Facebook business manager. I'd recommend checking out the following articles, if you're needing guidance setting up your Insta page to connect with your Constant Contact account:

Setting up an Insta business page
Connect an Instagram Business Profile to a Facebook Page or Change the Facebook Page associated with your Instagram Business Profile
Connect your Insta page to your CTCT account

Remember that the personal FB account you login with will need to be an admin for the associated FB and Insta pages you're trying to connect. If you need further assistance or clarification on connecting your Insta pages with your Facebook business manager, I'd advise reaching out to Facebook / Instagram's support.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎08-16-2022

Hello @GloriaD98 ,

Since Instagram is owned by Facebook, some of its requirements (especially for connecting with 3rd party APIs) include connecting the Insta business page with a Facebook business manager. I'd recommend checking out the following articles, if you're needing guidance setting up your Insta page to connect with your Constant Contact account:

Setting up an Insta business page
Connect an Instagram Business Profile to a Facebook Page or Change the Facebook Page associated with your Instagram Business Profile
Connect your Insta page to your CTCT account

Remember that the personal FB account you login with will need to be an admin for the associated FB and Insta pages you're trying to connect. If you need further assistance or clarification on connecting your Insta pages with your Facebook business manager, I'd advise reaching out to Facebook / Instagram's support.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Social Link for Instagram is linked to Facebook.

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