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05-18-2024
09:18 PM
Cannot place social URL links after dragging in icons. Edit icon is not working.
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E-Mail Marketing
- Tags:
- Social Icons
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05-19-2024
01:14 PM
Hello @LeslieC144 ,
Is the issue resolved by now on your side? I checked your recent draft emails and saw the social icons bar, with social pages linked to. I was able to bring up the edit sidebar by both double-clicking the social icons, as well as by clicking and selecting Edit in the toolbar above when I checked the emails in the builder as well.
If you're still encountering issues within the editor, I'd advise going through standard connectivity troubleshooting to see if there's a browser extension, ad/pop-up blocker, or other software that might be interfering with your ability to work within the email builder.
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William A
Community & Social Media Support
