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Spammers getting email lists from Constant Contact

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UUCF
Rookie
‎07-24-2022 01:12 PM
0 Votes
‎07-24-2022 01:12 PM

Our church members are being regularly spammed with fake email accounts set up under our minister's name. How are they getting email lists off of our Constant Contact account and how can we stop it?

Thank you.

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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎07-24-2022 01:22 PM
‎07-24-2022 01:22 PM

Hello @UUCF,

 

I apologize that you are having this experience! I recommend changing your username and password to ensure they can't access your account. You may also want to contact our Account Review department for more advice on securing your lists. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
Employee
‎07-24-2022 01:22 PM
‎07-24-2022 01:22 PM

Hello @UUCF,

 

I apologize that you are having this experience! I recommend changing your username and password to ensure they can't access your account. You may also want to contact our Account Review department for more advice on securing your lists. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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