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Survey results question

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ChrisJ1
Rookie
‎01-18-2022 11:10 AM
‎01-18-2022 11:10 AM

Recently sent out a survey and 19 submissions but had 61 starts.  Is it possible to see the answers to the "starts" ?

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1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎01-18-2022 06:36 PM
0 Votes
‎01-18-2022 06:36 PM

Hi @ChrisJ1 , 

 

Great question! The "starts" just represent the people who visited the survey page, but never finished or submitted the survey. We cannot see who visited the page via the survey reporting, but if you sent the survey link out in an email campaign, we can view the click reporting for that email campaign. That should tell us who clicked on the survey link from within the email. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Amanda_G
Employee
Employee
‎01-18-2022 06:36 PM
0 Votes
‎01-18-2022 06:36 PM

Hi @ChrisJ1 , 

 

Great question! The "starts" just represent the people who visited the survey page, but never finished or submitted the survey. We cannot see who visited the page via the survey reporting, but if you sent the survey link out in an email campaign, we can view the click reporting for that email campaign. That should tell us who clicked on the survey link from within the email. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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