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[System Issue 7/17/24] - Delay in sending campaigns

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user7149
Campaign Contributor
0 Votes

We scheduled a campaign to be sent out at 11 AM. The status of the campaign indicated that it was successfully sent. However, the recipients on our email list did not receive the email. 

 

Additionally, no opens and clicks were recoded after an hour.

1 ACCEPTED SOLUTION
Caitlin_M
Administrator

Hi @user7149 @TapestryCommunications @user490284 Our teams noticed a delay in sending overnight. The delay has been fixed and emails have been sent. Thank you.

--

Caitlin M.
Community Manager

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4 REPLIES 4
user490284
Campaign Contributor
0 Votes

Hi,

 

I encounter the same issue.

 

Constant Contact, please ehelp.

user490284
Campaign Contributor
0 Votes

Hi, 

 

A campaign was successfully sent but we did not received any email. Please help.

 

Thank you.

TapestryCommunications
Rookie
0 Votes

My scheduled emails to thousands that I do every morning says it went out and did not !!!  This is critical for us - what's up?

Caitlin_M
Administrator

Hi @user7149 @TapestryCommunications @user490284 Our teams noticed a delay in sending overnight. The delay has been fixed and emails have been sent. Thank you.

--

Caitlin M.
Community Manager
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