Join the Ready, Set, Send Challenge Week 3. Share your QR code or landing page and win a badge!

Test Email Issue

FakeMurph
Rookie

I'm trying to send a test email and keep getting the message "An error occurred attempting to send. Please try sending again" 

 

I keep trying to send over an over, I've refreshed the page, logged out and back in, and still no luck.

 

What is the error???

5 REPLIES 5
William_A
Administrator
0 Votes

Hello @FakeMurph ,

 

It looks like you called in and already spoke with Billing. You should be able to send tests now.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
AphroditeU
Brand Visionary

So what was the solution?

JonathanK705
Rookie
0 Votes

Same problem here. Free trial. First email. 

Zoe_H
Employee
0 Votes

Hello @JonathanK705,

 

I apologize that you are having the same experience. Please try verifying the email address you are trying to send a preview too. If that doesn't work, please give our Billing team a call for further direction. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Amy_Y
Employee
0 Votes

Hello, Please send us an email at communitysupport(at)constantcontact(dot)com with your username and reference to the issue with screenshots so that we can assist. Thank you!


Amy Y.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right
strategy for your business and get the most out of your Constant Contact experience.
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST