Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Testing

SOLVED
Go to solution
StefanoW7
Rookie
0 Votes

Testing does not work with custom_field_1. After spending multiple hours at night trying to figure it out, I gave up and went to bed frustrated. This is odd that "first name" works and custom fields do not. Please correct. In the meantime, to save other customers the anguish, add an information line to the testing section. Note, if you have it listed somewhere, it was not apparent (documentation does not count for things like this). Thank you.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @StefanoW7 ,

 

Custom fields will not work in tests - whether that's for insert contact details, dynamic content, or some other means of including a custom field. They will only activate / show in live sendouts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @StefanoW7 ,

 

Custom fields will not work in tests - whether that's for insert contact details, dynamic content, or some other means of including a custom field. They will only activate / show in live sendouts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST