Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Text Editor doesn't appear

SOLVED
Go to solution
SashiG
Rookie
0 Votes

Is there a way to pin the text editor? When I copy and paste text the text editor disappears and makes it impossible to edit.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Correct. Even if you weren't carrying over other formatting, you'd still need to re-apply the hyperlinks regardless, because our system needs to have that setup for tracking rewrites.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

5 REPLIES 5
William_A
Administrator
0 Votes

Hello @SashiG ,

 

Does it not appear when you click off to the side or into another block, and then back into the text block?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
SashiG
Rookie
0 Votes

It will appear in a new text block. But it won't appear to allow be to edit the text that I copy and pasted unless I also lose the links. It also doesn't feel that it happens all the time, but it happens enough to be frustrating. 

William_A
Administrator
0 Votes

Are you copying in the text without clearing all formatting beforehand? In general, I would advise against trying to copy in formatting from outside programs. Problematic formatting can cause issues when pasted into the editor, so it needs to be cleared anyway prior to pasting in. Once pasted in plainly, you can then apply the formatting, bulleting, etc. as desired. Clearing any prior formatting by using a plain-text program like Notepad can also help avoid problematic formatting and compatibility issues.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
SashiG
Rookie
0 Votes

So I would have to manually apply any links, etc?

William_A
Administrator
0 Votes

Correct. Even if you weren't carrying over other formatting, you'd still need to re-apply the hyperlinks regardless, because our system needs to have that setup for tracking rewrites.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST