Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Text changing in body of newsletter.

J.ValH
Rookie
0 Votes

When I paste a new paragraph into a body of text in the newsletter, it initially changes. However, when I preview the newsletter, the body text reverts to the previous text before I updated it. After I preview the newsletter, the previous text is now in the textbox, not the updated text I had pasted in. This happens even if I clear out the old text before I paste in the new text. This used to happen only once in a while but I couldn't complete the newsletter this week because it kept happening.

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @J.ValH. How soon are you previewing the email after pasting this text? Are you taking a few actions that would trigger the autosave, like typing additional text or adding a block? There could be a delay in saving that would show the text incorrectly once the email is previewed.

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST