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Text changing in body of newsletter.

J.ValH
Rookie
0 Votes

When I paste a new paragraph into a body of text in the newsletter, it initially changes. However, when I preview the newsletter, the body text reverts to the previous text before I updated it. After I preview the newsletter, the previous text is now in the textbox, not the updated text I had pasted in. This happens even if I clear out the old text before I paste in the new text. This used to happen only once in a while but I couldn't complete the newsletter this week because it kept happening.

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @J.ValH. How soon are you previewing the email after pasting this text? Are you taking a few actions that would trigger the autosave, like typing additional text or adding a block? There could be a delay in saving that would show the text incorrectly once the email is previewed.

--

Caitlin M.
Community Manager
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