Solved: Re: Tutorial: Importing Contacts from Office 365 - Constant Contact Community

JimA634 · ‎04-08-2022

Hello:

I have looked over the instructions to import Office 365 contacts into Constant Contact and they are very straightforward.

I would like clarification on whether contacts are automatically synced between O365 and Constant Contact (for instance, if contacts are added or removed in O365), or if they would have to be manually re-imported?

Thank you.

Amanda_G · ‎04-08-2022

Hi @JimA634 ,

Great question! The sync is a one-way sync from Outlook to Constant Contact and is not automatic, so you will have to take manual action (just basically pressing a few buttons) to initiate the sync. Any contacts that are added to Outlook will be added to Constant Contact when that sync is initiated, but it won't remove any existing contacts in Constant Contact if they are removed in Outlook.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Amanda_G · ‎04-08-2022

Hi @JimA634 ,

Great question! The sync is a one-way sync from Outlook to Constant Contact and is not automatic, so you will have to take manual action (just basically pressing a few buttons) to initiate the sync. Any contacts that are added to Outlook will be added to Constant Contact when that sync is initiated, but it won't remove any existing contacts in Constant Contact if they are removed in Outlook.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Tutorial: Importing Contacts from Office 365

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.