Solved: Unable to Reassign "Account Owner" - Constant Contact Community

CynC7 · ‎12-27-2021

The individual listed as "Account Owner" for our company's instance is no longer with the company, gone for about a year, and unreachable. I am an "Account Manager," the only other person registered for our company. Can I - how can I - delete the former employee and assign myself as Account Owner?

William_A · ‎12-27-2021

Hello @CynC7 ,

If you're unable to login using the owner credentials and MFA, you'll need to call our general support so they can setup an account ownership transfer case for the manager.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎12-27-2021

Hello @CynC7 ,

If you're unable to login using the owner credentials and MFA, you'll need to call our general support so they can setup an account ownership transfer case for the manager.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Unable to Reassign "Account Owner"

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