Unable to Save

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WalterC71822
Rookie
0 Votes

What does this mean and where do I find message settings? "Unable to save campaign (try modifying message settings first)"

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William_A
Administrator
0 Votes

Hello @WalterC71822 ,

 

When you check the postal code in your email's footer, try clearing it out and then re-typing it to see if there was an erroneous space of unsupported character. You may need to check your account's settings as well, to make sure the postal code is correctly entered there as well.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @WalterC71822 ,

 

When you check the postal code in your email's footer, try clearing it out and then re-typing it to see if there was an erroneous space of unsupported character. You may need to check your account's settings as well, to make sure the postal code is correctly entered there as well.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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